Privacy Policy

Privacy Policy

Introduction

Welcome to https://tempe-christian-couples-counseling.couplesresilience.com (hereafter referred to as “Tempe Christian Couples Counseling,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information when you interact with our website, applications, services, and products. This Privacy Policy outlines how we collect, use, and protect the data of our users in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability in Data Processing Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including:

  1. Our official website at https://tempe-christian-couples-counseling.couplesresilience.com.
  2. Any mobile applications or software we offer.
  3. Online services and products accessed through our platform.
  4. Interactions between users and our team, whether via emails, calls, or text messages.

Please note that this policy does not extend to third-party platforms, applications, products, or services linked from or referenced on our website, as they have their own privacy policies governing user data.

Processing Activities

This Policy governs the collection and processing of your personal information when:

  1. You create an account and use our applications and services.
  2. You visit our websites and explore its features.
  3. You subscribe to receive newsletters, emails, or other communications from us.
  4. You provide feedback or participate in surveys.
  5. You engage with our social media channels and share information.
  6. You make purchases through our platform.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: This includes your name, contact details, login credentials, and any additional profile information you choose to provide.
  2. Payment Information: Details related to payment methods used for transactions on our platform.
  3. Financial Information: Data associated with your financial activities, such as transaction history (but not full financial records).
  4. Purchase Information: Items or services bought through our platform, including quantities and order details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  6. Location Data: Information about your geographical location when you use our location-based services.
  7. Feedback: Your responses to surveys, reviews, or feedback forms.
  8. Social Media Information: Content you share on social media platforms that mentions or tags our accounts.
  9. Product Information: Details about products or services you show interest in or purchase from us.

We collect this data through various methods: user input forms, browsing activities, cookies, and third-party sources (as permitted by law).

Cookies

Cookies are small text files stored on your device to enhance your experience on our website and improve analytics. We use cookies for:

  1. Strictly Necessary: Ensuring basic functionalities of the website and improving user experience.
  2. Preferences: Remembering user preferences and settings to provide tailored experiences.
  3. Analytics: Tracking aggregated data about visitors, including traffic sources and most popular pages, to optimize our content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of legitimate business interests or legal obligations. The retention periods vary depending on the type of data and the context in which it is collected. After this period, your data will be securely deleted or anonymized unless required by law to preserve records.

Your Rights

Depending on your location, you have certain rights regarding your personal data, including:

  • Access to your information.
  • Request rectification if inaccurate.
  • Erasure (right to be forgotten).
  • Restriction on processing.
  • Data portability.
  • Object to the use of your data.
  • Receive non-discriminatory treatment.
  • File appeals or complaints with our privacy team.

To exercise these rights, please reach out to our privacy officer at the contact details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and updated versions will be posted here. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions related to privacy, data requests, unsubscriptions, or complaints, please contact us:

We appreciate your trust in Tempe Christian Couples Counseling. Your privacy is a top priority for us, and we are committed to maintaining the security and confidentiality of your personal information.